As of 11/30/18
GENERAL ASSISTANCE      
Agency Phone Number Web Site Description
211 Texas Referral Hotline 211 www.211Texas.org Enter a zip code and find local resources for housing, employment, food, veterans, crisis/emergency, income/expenses, legal aid/victims, criminal justice, aging/disability, health/medical, mental health, and child care/education
Adult Probation 903-567-4066 www.vanzandtcounty.org
Angel Reach 936-262-0186 http://angelreach.org/welcome/ Goal is to break the generational cycle of abuse, neglect, and homelessness so that the lives of current and former foster youth can be enhanced.
Arrow Child and Family Ministries 877-922-7769 www.arrow.org/texas/ 7/25/17 - wireless customer not available.  8/7/17 - same message as before.
Assurance Wireless 888-898-4888  http://www.assurancewireless.com/Public/Welcome.aspx Free phone, minutes, texts and data for qualifying persons 
Attorney General's Office 800-252-8014 https://childsupport.oag.state.tx.us/wps/portal/csi Child Support Division
Aunt Bertha https://www.auntbertha.com/ An amazing website that has a HUGE amount of resources determined by zip code.
Avoice 888-343-4414 www.tlsc.org Dedicated to providing statewide free legal services to crime victims through legal advocacy and training.
CDC Info 800-232-4636 https://www.cdc.gov/ Various disease information
Crime Victims Legal Hotline 800-622-2520 or 512-477-3950 Legal counsel for military (including spouses and dependants); 60+ years old; Medicare
Dating/Family Violence Legal Hotline 800-374-HOPE
East Texas Autism Network 903-630-9212 www.etxautism.org
Free On-Line Learning https://www.gcflearnfree.org/ Website with various games, tutorials, helpful tips for everyday living.  Topics include:  Computer basics; technology, reading, math, everyday life; podcasts, etc.  Must have Adobe Flash Player to play some of the games.   
Health and Human Services 903-567-4147 https://hhs.texas.gov/ Medicaid for families and children; long-term care for people who are older or who have disabilities; SNAP food benefits and TANF cash assistance for families; behavioral health services; services to keep elderly or disabled in their homes and communities; women and other services with special health needs.
Hope House 903-566-6410 or 877-934-2131 http://www.andrewscenter.com/services-programs/case-management-rehab.php Crisis Respite Program
LGBTQ 817-689-7951 http://www.lgbtqsaves.org/ LGBTQ S.A.V.E.S workes to provide LGBTQ students and their families with resources related to LGBTQ issues and with safe spaces for social and personal development.
Lone Star Legal Aid 903-595-4781 or 800-248-0048 http://www.lonestarlegal.org/Tyler.pl Legal help in a wide variety of areas.
Medicaid Hotline 800-252-8263 www.YourTexasBenefits.org
National Domestic Violence Hotline 800-799-7233 http://www.thehotline.org/
National Runaway Hotline 800-786-2929 http://www.1800runaway.org/
National Suicide Prevention Hotline 800-273-8255 http://suicidepreventionlifeline.org/#
National Teen Dating Abuse Hotline 866-331-9474 www.loveisrespect.org Live chat available
Parenting Teens 800-788-2800 http://www.drugfree.org/resources/
PFLAG 903-372-9524 https://www.pflag.org/ LGBT Support Group
Poison Control 800-222-1222 http://webpoisoncontrol.org/?gclid=CjwKEAjw19vABRCY2YmkpO2OzTsSJAAzEt8s_AM1ssD6g9F9WlPV2xguJZSTg03BqAZvSQBK2qz8xhoCawXw_wcB
Qlink 855-754-6543 https://qlinkwireless.com/ Q Link Wireless provides a free cell phone with free monthly minutes to eligible Lifeline subscribers. You may qualify for Lifeline through Q Link Wireless if you participate in a government benefit program like Medicaid, Food Stamps (SNAP), SSI, Welfare or qualify based on income.
Rains County Jail 903-473-3181 http://www.sheriffstx.org/county_map/county/2713
Reclamation Station 903-848-8484 www.thinkgreentexas.com Informational website devoted to all things green... educating Texas about organic principles, sustainability, water & wildlife conservation, gardening, healthful cooking and more...
Reentry Resource Guide http://www.tdcj.texas.gov/documents/rid/RID_Reentry_Resource_Guide.pdf Comprehensive reentry resource guide of all 254 Texas counties.
Sexual Assault Legal Hotline 888-296-SAFE
Social Security 800-772-1213
Teen Justice Initiative Texas Advocacy Project 800-374-4673 http://www.texasadvocacyproject.org/ Works to prevent teen dating violence through outreach and legal education and by providing free and confidential legal advice to survivors of dating violence in Texas and legal representation to minors seeking protective orders.
Texas Abuse Hotline for Family Protective Services 800-252-5400 https://www.txabusehotline.org/Login/Default.aspx Child and Adult Abuse
Texas Relay 711 or 800-735-2988 https://www.puc.texas.gov/relaytexas/Overview.aspx Interpretation services for the deaf
Texas Workforce Commission 800-939-6631 Unemployment services
Texas Workforce Solutions Vocational Rehabilitation Services (formerly DARS) 903-675-9900 http://www.easttexasworkforce.org/ Assist people with disabilities find jobs or continue to work.
Texas Youth Hotline 800-989-6884 or 512-872-5777 (text) or 800-210-2278 http://www.dfps.state.tx.us/Youth_Hotline/ Texting available at 512-872-5777
TX Dept. of Family & Protective Services 903-567-7357 www.dfps.state.tx.us/Adult_Protection/ Adult protective services
WIC 800-942-3678 http://texaswic.dshs.state.tx.us/wiclessons/splash/ Women, Infants and Children's Program
COUNSELING      
Andrews Center 903-597-1351 http://www.andrewscenter.com/
Bethesda Health Clinic 903-596-8353 http://www.bethesdaclinic.org/
East Texas Psychological Services 903-675-9570
Grace Works - Tyler 903-533-1817 http://www.gabc.org/ministries/graceworks Ministry of Green Acres Baptist Church; wide variety of counseling; faith based.
National Alliance for Mentally Ill (NAMI) 800-950-6264 http://www.nami.org/
PTSD Treatment - Tyler 903-566-0088 (24 hour)  800-566-0088  903-266-2200 (Tyler) http://www.etmc.org/location/etmc-behavioral-health-center-in-tyler/post-traumatic-stress-disorder-treatment/
Samaratin Counceling Center of Tyler 903-593-9141 http://www.scctyler.org/ Wide variety of counceling services
HOUSING AUTHORITIES      
Point Housing Authority 903-598-2531
EMERGENCY HOUSING/HOUSING      
Austin Street Center - Dallas 214-428-4242 http://www.austinstreet.org/ Women’s intake: 2:00 p.m. Monday-Saturday, 11:00 a.m. Sunday; Men's intake 4:00 p.m. everyday; must have state or government ID; allowed 2 bag of 25# each.
East Texas Crisis Center 903-595-5591 or 800-333-0358 https://etcc.org/ 24 hour hotlilne
Family Peace Project - Athens 903-677-9177 http://www.familypeaceproject.org/ Domestic violence and sexual assault
Highway 80 Rescue Mission - Longview 903-759-9875 http://www.hiway80rm.org/ No admissions for arson or sexual charges
House of Refuge - Corsicana 903-874-3421 Christian based shelter for abused women; single mothers; financially destitute families.  Will not take people on disability.
Presbyterian Night Shelter 817-632-7400 http://www.journeyhome.org/ Men and women.  Case management and special program for veterans.  They take felons and sex offenders.  Around the corner from MHMR Tarrant County's Homeless Clinic
Salvation Army - Tyler 903-592-4361 http://www.salvationarmytexas.org/tyler/
Samaritan Inn - McKinney 972-542-5302 www.thesamaritaninn.org/
The Farm 903-216-4400 Work for temporary room and board.  Working farm.
Union Gospel Mission 817-339-2553 https://www.ugm-tc.org/ Men, women and families.  Well funded with nice facilities and lots of structure to their program.  Excellent family program and on-site pre-school, cooperative programs with Tarrant County College's Visions Program for homeless individuals seeking a college education.  Huge warehouse of clothing, furniture, etc.  No sex offenders accepted.  
USDA - Rural Development Multi-Family Housing Rentals https://rdmfhrentals.sc.egov.usda.gov/RDMFHRentals/select_state.jsp Rentals in all 50 states plus Virgin Islands, Puerto Rico and Guam.
Women House of Hope - Longview 903-295-0904 Females with a wide variety of needs.
Women in Need - Greenville 903-455-4612 https://www.wintexas.org/ Domestic violence only
SKILLS TRAINING      
Arbor Place Baptist Mission - Ben Wheeler 903-963-1573 www.apbcrescue.org Veterans only; have to have recommendation by their pastor; teach various skills
MEDICAL      
Bethesda Health Clinic 903-596-8353 http://www.bethesdaclinic.org/
Health Resources of Texas 903-597-7558 or 877-847-9355 https://www.texashealth.org/Pages/Home.aspx
Hope Cottage - Dallas 214-526-8721 or 800-944-4460 http://hopecottage.org/ Pregnancy and adoption center
Hope Pregnancy Center 903-567-6000 http://www.hopecanton.com/ Accept patients from all counties
Indigent Health Care 903-567-1023 http://www.dshs.texas.gov/cihcp/CIHCP-Client-Page/
Kaufman Community Health Center 972-932-7001 http://www.completemedicalhome.org/
Planned Parenthood - Tyler 903-581-8277 or 800-230-PLAN www.ppgreatertx.org
Rains County Indigent  Health Care 903-473-5019 http://www.dshs.texas.gov/cihcp/CIHCP-Client-Page/
Special Health Resources 903-234-8808 http://www.specialhealth.org/ Work with patients with HIV/STDs  Pediatric care. Vaccination and immunization care. 
Texas Department of State Health Services 903-675-7742 https://www.dshs.texas.gov/
DENTAL      
Bethesda Health Clinic 903-596-8353 http://www.bethesdaclinic.org/
Special Health Resources 903-234-8808 http://www.specialhealth.org/ Pediatric and adult dental care.
Texas A&M College of Dentristy (formerly Baylor) - Dallas 214-828-8100 http://bcd.tamhsc.edu Low cost dental procedures.  Screening has to be done.  $278.00 fee with $200.00 refundable if not accepted.  Work done by students supervised by dental professionals.
Tyler Jr. College 800-687-5680 https://www.tjc.edu/ Low cost dental procedures.   
PRESCRIPTION ASSISTANCE      
Needy Meds 800-503-6897 http://www.needymeds.org/ Site will inform you if medications are PAP
QOL Pharmacy 903-595-3100 http://www.genoa-qol.com/
RX Assistance 877-537-5537 http://rxassist.org/
Together RX Access 800-444-4106 http://www.togetherrxacces.com/
ALCOHOL AND DRUG TREATMENT      
AA 800-262-4944 http://www.aa.org/
Call To Recovery 903-360-2613 (Dan) Prefers voicemail
East Texas Council on Alcohol & Drug Abuse (ETCADA) 800-441-8639 http://www.etcada.com/
ETMC Behavioral Health (BHC) 903-566-0088 http://www.etmc.org/location/etmc-behavioral-health-center-in-tyler/
Highway 80 Rescue Mission - Longview 903-363-9265 http://www.hiway80rm.org/ Also has inpatient recovery program.  Contact Errin Dixon
Homeward Bound - Dallas 214-941-3500 http://www.homewardboundinc.org/ Men and women
House of Anna - Athens 903-670-1139 No sex offenders; no violent crimes; must be able to self-pay; 12 step recovery program; GED assistance; minimum stay commitment required.
House of Isaiah - Mabank 903-887-1373 http://houseofisaiah.info/ Men only
Iron House - Eustace 903-425-2061 http://www.rockhillbc.com/IronHouse Men only; no sex offenders; no violent crimes; must be able to self-pay; 12 step recovery program; GED assistance; minimum stay commitment required.
Lila Lane Outreach Ministries 903-292-1766 Men only.  No sex offenders, assault on child, family or disabled; no one on monitor.  Particular as to what psych meds they are on.  Will assist residents with job placement.
Morgan's Mercy Mansion - Winnsboro 903-342-3862 http://www.mmmrehab.com/ Women only
NA 818-773-9999 x771 https://www.na.org/
Nexus Recovery Center 214-321-0156 http://www.nexusrecovery.org/ Women only
Recovery People https://recoverypeople.org/ A peer and family led nonprofit that supports people in recovery from substance use issues and related mental health.  Our scope of work includes connecting people, communities and resources, building the capacity of recovery workforce and support services, and shaping recovery policy and program development.  Programs include an incubator, academy, certification programs, consulting, technical assistance and advocacy.
Samaratin Counceling Center of Tyler 903-593-9141 http://www.scctyler.org/
Son Shine Lighthouse 903-895-4577 http://www.sonshinelighthouse.org/ Women and women with children only.  Faith based program designed to assist with addicition recovery programs, life skills, parenting, job readiness, GED study if needed and social skills.
Soul's Harbor 903-286-1940 http://www.soulsharbordallas.org/ 6 month program, 50% indigent beds.  Residents are given work to do while there.
The Beginning - Tyler 903-581-9472 Accepts individuals from all counties.
Turtle Creek Manor - Dallas 214-871-2483 https://www.tcrecovery.org/home Men and women
Twelve Way Foundation 903-935-4115 http://twelveway.org/ Faith based, non-profit orgaization located in Marshall, TX providing residential, Christ centered recovery support service for men seeking continued help with addiction to alcohol and drugs.
TRANSPORTATION      
Go Bus 800-590-3371 http://www.etcog.org/234/GoBus.htm
Medical Transport 877-633-8747 https://hhs.texas.gov/services/health/medicaid-and-chip/programs/texas-medicaid-and-chip-medical-transportation-program
FOOD SERVICES      
Mom's Meals 877-508-6667 http://www.momsmeals.com/
East Texas Food Bank 903-597-3663  http://easttexasfoodbank.org/NeedFood/rains Comprehensive listing of food pantries in Rains county
UTILITIES      
Lite Up Texas 866-454-8387 http://www.needhelppayingbills.com/html/lite-up_texas_utility_bill_dis.html Electric bill assistance
Lifeline 866-454-8387 https://www.fcc.gov/general/lifeline-program-low-income-consumers Phone bill assistance
Public Utilities Commission 888-782-8477 or 512-936-7120 https://www.puc.texas.gov/consumer/lowincome/assistance.aspx
CLOTHES/FURNITURE      
VETERANS SERVICES      
Cohen Veterans Network (CVN) 833-286-8387 or 800-273-8255 https://www.cohenveteransnetwork.org/  Mental health care, at no or low cost to more than 350,000 post 9/11 Texas veterans
Presbyterian Night Shelter 817-632-7400 http://www.journeyhome.org/ Men and women.  Case management and special program for veterans.  They take felons and sex offenders.  Around the corner from MHMR Tarrant County's Homeless Clinic
Rains County 903-473-5055 http://www.co.rains.tx.us/default.aspx?Rains_County/Veterans
US Department of Veterans Affairs 800-827-1000 https://www.va.gov/
Veterans Re-Entry Search Services https://vrss.va.gov/
Veterans Suicide Hotline 800-273-8255 https://www.veteranscrisisline.net/
CHILDREN'S SERVICES      
CHIP (children's insurance) 211 https://www.yourtexasbenefits.com/Learn/Home
Day Care Info 800-862-5252 http://www.dfps.state.tx.us/ Directory of licensed day care centers
Texas Workforce Solutions Child Care Services 903-526-1105 or 800-676-8283 http://www.easttexasworkforce.org/child-care-services/
The Gabriel Project 903-880-6539 Mentors pregnant girls and helps direct them to needed services
ADULT EDUCATION      
GED - TVCC 903-675-6398
National Literacy Directory 877-389-6874 http://www.nationalliteracydirectory.org/ Learn to read, prepare for high school equivalency test or GED or learn English.
GRIEF SUPPORT      
Hospice of East Texas 903-566-9023 or 800-777-9860 https://www.hospiceofeasttexas.org/services/bereavement/ Offer a variety of classes/seminars for adults and children.  Best to check website for calendar of events listing.
JOB ASSISTANCE      
Express Personnel Services 903-592-9999 https://www.expresspros.com/TylerTX/ Will help place felons.
Texas Workforce 903-473-8757 or 800-939-6631 http://www.easttexasworkforce.org/
Felon Hire https://www.felonhire.com/.
PRIVATE PSYCH HOSPITALS      
BHC 800-566-0088 http://www.etmc.org/
Glen Oaks 800-443-1109 http://www.glenoakshospital.com/ Animal Assisted Therapy used.
Palestine Regional 903-731-1000 http://www.palestineregional.com/
ASSISTING LIVING      
Oakwood (Athens, TX) 903-675-2002 http://www.oakwoodplace.com/ Needs pay source
LOW INCOME HOUSING      
Oxford House - Tyler 903-630-6377 http://www.oxfordhouse.org/userfiles/file/ Housing for recovering alcohol and drug dependency.  Non-refundable up-front fee $100-$200; weekly expense $75-$150; all bills paid plus house supplies; does not include food.  Have to either completed residential treatment; clinical detox or have stable recovery, free from withdrawals.